Career Opportunities - Loveland Center

JOB TITLE:                       Philanthropy Administrator

DEPARTMENT:              Philanthropy

REPORTS TO:                  Chief Philanthropy Officer

COMPENTATION:         $15/Hour, Part-Time (15-20 hours)

SUMMARY: The Philanthropy Administrator is an integral member of our philanthropy team. The position is responsible for coordinating incoming gift management and donor acknowledgement, maintaining a clean and effective donor database, and ensuring donors and key stakeholders receive the highest level of stewardship.  

QUALIFICATIONS: Bachelor’s Degree strongly preferred; Previous fundraising and/or database management experience preferred; Must have excellent technology skills, including strong knowledge of MS Suite and donor management software (DonorPerfect preferred). 

SKILLS: Strong verbal and written communication skills; Demonstrated problem solving, organizational, and customer service skills; Demonstrated capability to conduct one's self in a calm and professional demeanor when interacting with the public and/or with difficult situations; Effective management of a wide array of tasks, projects, and responsibilities; Strong ability to take initiative, problem-solve and prioritize effectively; Ability to handle confidential information with sensitivity and integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Agency-Wide

• Fully adhere to Loveland's Unifying Values and Code of Ethics; 
• Promote a supportive environment by performing job in a cordial, respectful and considerate manner; 
• Foster positive, interpersonal relationships and professional image by adhering to customer service standards with internal and external contacts;
• Willingness to work flexible hours to accommodate the needs of the job that may include nights, weekends, and/or holidays;
• Perform other job-related duties as assigned. 

Administrative

• Assist with the daily operations and administrative functions of philanthropy office;
• Serve as a Loveland ambassador in all donor relations and engagements;
• Assist with Loveland’s fundraising efforts and special events as assigned;
• Prepare and maintain grants calendar of upcoming deadlines and application needs;
• Maintains hard copy and digital archive of grant applications and reports.

Database

• Manage donor database to ensure overall accuracy, provide end-user training and support services as needed, and provide best practice for proper data management;
• Process and record all gifts and pledges and generate personalized acknowledgements within 48 hours of receipt;
• Create and maintain mail merge acknowledgment letters for acknowledgement of gifts;
• Produce standard and custom reports (weekly, monthly, on-demand), as well as provide analysis of reports and recommendations for next steps;
• Clean up existing data as necessary and develop processes for improved productivity;
• Run queries and prepare lists related to the fundraising needs of the philanthropy team efforts such as for the Annual Report, upcoming events, and more;
• Reach out to donors on email, by phone, or Zoom as directed or needed;
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to donor names and information, gift sizes, services rendered, and financial or proprietary information;
• Maintain knowledge of technology developments with DonorPerfect and serve as a liaison to service vendor(s) and mailhouse(s);
• Conduct prospect research, input data and maintain donor/prospect biographical data and donor giving history files in DonorPerfect. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by a Marketing & Event Coordinator to successfully perform the essential functions of this job. While performing the duties of this job, the Marketing & Event Coordinator is regularly required to talk and hear; frequently is required to stand, walk, sit; and use hands; occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl; may be required to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that a Marketing & Event Coordinator would encounter while performing the essential functions of their jobs. Primarily, a Marketing & Event Coordinator is subject to both indoor and outdoor conditions and subject to low to moderate noise levels with periodic disruptions in routine. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

THIS JOB DESCRIPTION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION. THE MARKETING & EVENT COORDINATOR MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND TO PERFORM ANY OTHER RELATED DUTIES AS MAY BE ASSIGNED BY THE CHIEF PHILANTHROPY OFFICER AND/OR PRESIDENT/CEO. CONTINUED EMPLOYMENT REMAINS ON AN “AT-WILL" BASIS. 

This Job Description does not constitute a written or implied contract and may be changed as the business needs of Loveland Center, Inc. arise. 

REPORTS TO:  HERO Team Leader

FLSA: Hourly, Exempt

EMPLOYMENT TERM: PT (20 hours) 

SUMMARY: Provide the expertise, knowledge and skills necessary to organize and supervise Loveland Center participants on-site and/or in the community.

MINIMUM QUALIFICATIONS: HERO. Support Aide must be age 18 years or older and possess a valid Florida driver’s license, and possess a high school diploma or GED.  At least 1 year of verifiable experience working directly with individuals receiving services in a medical, psychiatric, nursing, or childcare setting or working with recipients who have a developmental disability.

PREFERRED EXPERIENCE:  At least 1 year experience in the I/DD field.

PROGRAMS DESCRIPTION:  The HERO program is an after hour program that provides the opportunity for families with loved ones of a child with an intellectual or developmental disability (I/DD) to have a chance to take a break and focus on other areas of their lives.  The HERO program provides a safe, supported, and supervised opportunity for individuals with I/DD to increase social interaction, develop friendships, explore the local community, and receive academic support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Fully adheres to Loveland Center’s Code of Ethics and Unifying Values.
• Complete and adhere to all required training courses required by Loveland Center.
• Maintain professional standards of the highest quality with regards to health, safety, program management and public relations.
• Acquire and maintain proficient level of technological skills as applies to job requirements and industry standards.
• Within the designated area of instruction:
○ Implement age appropriate activities, utilizing materials including computers and iPads/tablets, various applications as well as written and unwritten materials.
○ Work within prescribed plans for each participant; providing support to reach the desired outcomes for the program.
○ Provide needed support as identified in the individualized plan up to and including activities of daily living and personal hygiene support.
○ Document each participant's daily activities according to the plan.
• Supervise and assign duties to volunteers in designated areas.
• Understand and provide support needed related to all aspects of skills development.
• Be a role model for and guide participants in understanding and developing good habits and social skills.
• Supervise participants at all times during the program operation hours.
• Transport participants as assigned by the HERO Team Leader.
• Participate in trainings and ensure state-mandated trainings/annual continuing education requirements are met. First Aid, HIV and CPR certifications must be kept current.
• Attend in-service training days and staff meeting(s) as required for effective planning and programming.
• Maintain/keep all equipment in a safe and good working condition.
• Perform all other duties not specifically identified, as assigned by the Support Services Manager, Chief Operating Officer or President/CEO.

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by a HERO Support Aide to successfully perform the essential functions of this job. While performing the duties of this job, a HERO Support Aide is regularly required to talk, hear and see; frequently is required to stand, walk, sit, and use hands. The HERO Support Aide is occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl, and may be required to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that a HERO Support Aide would encounter while performing the essential functions of their jobs. Primarily, a is subject to indoor conditions and subject to low to moderate noise levels with periodic disruptions in routine, and is also subject to various outdoor settings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITION: Adult Day Training Relief Aide

REPORTS TO: Adult Day Training Program Manager

SUPERVISES: No other staff

FLSA: Non-Exempt

EMPLOYMENT TERM: On-Call

SUMMARY: Provide support to Loveland Center participants in the program, on campus, and/or in the community.

QUALIFICATIONS: A GED or high school diploma and Basic computer skills. Valid Florida driver’s license.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Fully adhere to Loveland Center’s Code of Ethics and Unifying Values.
• Maintain professional standards of the highest quality with regards to health, safety, classroom management and public relations.

Within a designated area of instruction:
• implement an age appropriate curriculum, utilizing state-of-the-art teaching methods and materials.
• assist to maintain an individualized record for each assigned student documenting attendance, goal(s), current level(s) of functioning, plan(s) for attaining goals, and any progress made and in accordance with Medicaid Waiver Core Assurances.

• Role model for and guide participants in understanding and developing good work habits.
• Attend in-service programs and staff meeting(s) as required for effective planning and programming.
• Participate in trainings to ensure state mandated trainings and an annual 8 hours of in-service related to Adult Day Training are met; and First Aid, HIV and CPR certifications are kept current.
• Support assist participants during the morning assembly program, lunchtime and other activities as assigned by the Adult Day Training Program Manager.
• Transport participants as assigned by the Adult Day Training Program Manager.
• Report all equipment not in a safe and good working condition to the Adult Day Training Program Manager.
• Perform all other duties not specifically identified, which may be directly or indirectly related with the function of Adult Day Training Relief Aide, as assigned by the Adult Day Training Program Manager, Chief Operating Officer, or President/CEO.

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by an instructor to successfully perform the essential functions of this job. While performing the duties of this job, the Adult Day Training Relief Aide is regularly required to talk and hear; frequently is required to stand; walk; sit; and use hands. The Adult Day Training Relief Aide is occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl. The Adult Day Training Relief Aide may be required to lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that an instructor would encounter while performing the essential functions of their jobs. Primarily, an Adult Day Training Relief Aide is subject to indoor conditions and subject to low to moderate noise levels with periodic disruptions in routine. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITION: ADT: Direct Support Aide (DSA)

REPORTS TO: Adult Day Training Manager

FLSA: Hourly, non-exempt

EMPLOYMENT TERM: Full Time, Part Time

SUMMARY: Provide support to Loveland Center participants in the program, on campus, and/or in the community.

QUALIFICATIONS: Direct service aides must be age 18 years or older and possess a valid Florida driver’s license. Direct service professionals will have a high school diploma or GED.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Fully adheres to Loveland Center’s Code of Ethics and Unifying Values.
• Maintain professional standards of the highest quality with regards to health, safety, program management and public relations.
• Acquire and maintain proficient level of technological skills as applies to job requirements and industry standards.
• Within the designated area of instruction:
• Support the program individuals with skill development according to each person’s individualized implementation plans and behavior plans
• Implement a previously designed age appropriate curriculum, utilizing state-of-the-art instructional methods and materials. Including computers, iPads/tablets, various applications as well as written and unwritten materials.
• Role model for and guide participants in understanding and developing good work habits, social skills, and daily life skills.
• Attend in-service programs and staff meeting(s) as required for effective planning and programming.
• Support participants during the morning assembly program, lunchtime and other scheduled activities/events as assigned by the Adult Day Training Manager.
• Transport participants as assigned by the Adult Day Training Manager.
• Participate in trainings to ensure state mandated trainings/ annual continuing education requirements are met and First Aid, HIV and CPR certifications are kept current.
• Maintain/keep all equipment in a safe and good working condition.
• Perform all other duties not specifically identified, as assigned by the Adult Day Training Manager, Chief Operating Officer or President/CEO.

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by a DSP to successfully perform the essential functions of this job. While performing the duties of this job, a DSA is regularly required to talk, hear and see; frequently is required to stand, walk, sit, and use hands. The DSA is occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl, and may be required to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that a DSA would encounter while performing the essential functions of their jobs. Primarily, a DSA is subject to indoor conditions and subject to low to moderate noise levels with periodic disruptions in routine, and is also subject to various outdoor settings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITION: ADT: Direct Support Professional (DSP)

REPORTS TO: Adult Day Training Manager

FLSA: Hourly, exempt

EMPLOYMENT TERM: Full Time, Part Time, Substitute

SUMMARY: Provide the expertise, knowledge and skills necessary to organize and
supervise Loveland Center participants in the classroom, on campus, and/or in the community.

QUALIFICATIONS: Direct service professional must be age 18 years or older and possess a valid Florida driver's license. Direct service professionals will have a high school diploma or GED.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Fully adheres to Loveland Center’s Code of Ethics and Unifying Values.
• Maintain professional standards of the highest quality with regards to health, safety, classroom management and public relations.
• Acquire and maintain proficient level of technological skills as applies to job requirements and industry standards.
• Within the designated area of instruction:
o Design, develop, and implement an age appropriate curriculum, utilizing state-of-the-art teaching methods and materials. Including computers, iPads/tablets, various applications as well as written and unwritten materials.
o Develop an individualized implementation plan with input from each assigned participant.
o Work within prescribed individualized implementation plans and behavior plans for each
participant; monitoring progress and giving input on setting annual goals.
o Maintain an individualized record for each assigned participant documenting attendance,
goal(s), current level(s) of functioning, plan(s) for attaining goals, and any progress made and in accordance with Medicaid Waiver Handbook.
o Document each participant's daily and monthly progress and contribute information to be included on quarterly and annual summaries to the Adult Day Training Manager.
o Assign duties to and supervise volunteers in the class.

• Understand and provide instruction related to all aspects of applied academics, including but not limited to: reading, writing and arithmetic.
• Role model for and guide participants in understanding and developing good work habits and social skills.
• Attend in-service programs and staff meeting(s) as required for effective planning and programming.
• Supervise participants during the morning assembly program, lunchtime and other scheduled
activities/events as assigned by the Adult Day Training Manager.
• Transport participants as assigned by the Adult Day Training Manager.
• Participate in trainings to ensure state mandated trainings/ annual continuing education
requirements are met and First Aid, HIV and CPR certifications are kept current.
• Maintain/keep all equipment in a safe and good working condition.
• Perform all other duties not specifically identified, as assigned by the Adult Day Training Manager, Chief Operating Officer or President/CEO.

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by a DSP to successfully perform the essential functions of this job. While performing the duties of this job, a DSP is regularly required to talk, hear and see; frequently is required to stand, walk, sit, and use hands. The DSP is occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl, and may be required to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that a DSP would encounter while performing the essential functions of their jobs. Primarily, a DSP is subject to indoor conditions and subject to low to moderate noise levels with periodic disruptions in routine, and is also subject to various outdoor settings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.